If during the first 15 days you choose to return X-Treme Scooters merchandise purchased from FarBike for a replacement/exchange or refund, please review the terms and conditions below.
Returns can only be authorized by our technical support department. To contact technical support you must open a scooter support ticket by clicking here.
Return Terms and Conditions
Refunds will be for 100% of the entire purchase price including the original shipping costs.
Extended Warranties purchased will be 100% refunded when a scooter is returned for a refund.
Customer is responsible for returning merchandise at their own expense.
Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused, damaged in any way or gas has been added to the fuel tank. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging.
Customer must initiate return shipment of the merchandise within 15 days of the purchase date.
Preparing your product for Authorized R.M.A. return shipment:
At the discretion of FarBike & X-Treme Scooters, returns which do not follow the above guidelines may be refused and require the customer to pay return shipping and handling fees, or an additional processing fee may apply. If accepted, items returned without an RMA# are subject to an additional 15% restocking fee. Contact tech support on this link to obtain an RMA number.
*Customer is responsible for returning merchandise at their own expense.
Returns can only be authorized by our technical support department. To contact technical support you must open a scooter support ticket by clicking here. A tech will phone you back or reply to your ticket usually during the same day.